From the iDental dental CRM in 2018 to the CluvixHealth clinic platform — the journey and key changes in every version.
CluvixHealth 2.2 (2026 – present) is the version that turns the software from a dental CRM into a complete clinic management platform: from electronic medical records, an omnichannel inbox and an AI assistant to in-depth accounting, HR and a mobile app for staff — built for many specialties, not just dentistry.
On 16 September 2025, iDental officially became CluvixHealth — the same day the legal entity Cluvix Solutions was founded. The new name marks a new chapter, at a time when the software market is changing faster than ever. All of it shipped in CluvixHealth 2.1.
iDental 2.0 (2024 – 2025) was the jump to the next major version, with two focuses: a pharmacy module so clinics manage medicines in the same system, and a Zalo Mini App that puts the clinic right in the customer's hands. The shared goal of this period:
The clinic is closed and the staff are off — but the software keeps working.
iDental 1.9 (2023 – 2024) turned its attention inside the clinic: completing the HR module with attendance and payroll, and giving accountants more control. But the defining mark of this period was a bold decision — rewriting the entire server side in the Go language.
In 2022 – 2023, iDental was rolled out to many more clinics and uncovered a great many issues from day-to-day operations. That shifted the product's goal: no longer just a CRM (customer relationship management) tool, but a CDP — a customer data platform that lets customers interact more with the clinic right through the software. All of it shipped in iDental 1.8.
2021 – 2022 was a transition period: iDental rebuilt its whole interface to be faster and easier to use, and reorganised the system more clearly. The post-treatment customer care module was also born in this period. All of it shipped in iDental 1.7.
Not everyone who gets in touch agrees to treatment straight away. In 2020 – 2021, iDental expanded into Sales and Marketing to digitise the customers who have not agreed yet or are still being approached (known as leads — prospective customers). The goal: follow every customer's journey, and find and truly understand what they need. All of this shipped in iDental 1.6.
Once treatment is done, happy customers often want to refer close friends and family to the clinic. Seeing how powerful that referral channel was, iDental began building the Loyalty module in 2019 — turning every customer into an affiliate and bringing clinics a large boost in revenue. The module was completed and released in iDental 1.3.
In 2018, market research showed that dental clinics badly needed a CRM built specifically for their specialty, instead of making do with generic management tools. iDental was born from that need — the forerunner of today's CluvixHealth.