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CluvixHealth 2.2 — Complete clinic platform

CluvixHealth 2.2 (2026 – present) is the version that turns the software from a dental CRM into a complete clinic management platform: from electronic medical records, an omnichannel inbox and an AI assistant to in-depth accounting, HR and a mobile app for staff — built for many specialties, not just dentistry.

Electronic medical records (EMR)​

Medical records are fully digital and live alongside the customer in the same system:

  • Reception and examination — medical records, visit history and a log of each visit.
  • Vital signs and nursing notes for every examination.
  • Paraclinical results — lab and imaging results, with ready-made result templates.
  • Patient documents and consent forms signed before treatment.
  • Digital signatures on records, keeping every signing event and every record version.
  • Referrals and post-treatment follow-up.
  • Standard medical catalogues — ICD-10 disease codes, SNOMED, procedures, departments, rooms and beds.
  • Health insurance claims — preparing insurance review data.
  • Record access log — see who viewed or changed a medical record, and when.

Data exchange on the international FHIR standard — medical data can be shared with other systems using HL7 FHIR.

Built for more specialties​

  • General check-ups alongside dental examinations.
  • Traditional medicine — its own catalogues of conditions, herbal ingredients and preparation methods.
  • Psychological questionnaires for psychology and psychiatry clinics.
  • Advanced dentistry — lab orders and service warranty cards.

Omnichannel inbox​

Conversations with customers from many channels land in one shared inbox, and staff reply right inside the software:

  • Zalo OA and personal Zalo.
  • Facebook and Instagram.
  • Telegram.
  • Livechat — a chat window on the clinic's own website.

AI assistant​

  • AI Chat on the customer file — quick answers and a summary of a customer's situation.
  • Choose the AI provider and prepare prompt templates for the clinic.
  • Track AI usage.

Deeper customer care and insight​

  • CLV & behaviour metrics — lifetime value, spending and churn risk for every customer.
  • Birthday greetings for customers.
  • Tracking unfinished services to bring customers back.
  • Appointment sync to staff Google Calendars.

In-depth accounting​

  • General ledger, funds and income/expense categories.
  • Receivables by customer, treatment course, session, instalment plan and sale.
  • Invoices, e-invoices, VAT reports and accounting periods.
  • Supplier invoices.
  • Profit and loss report.
  • Revenue and commission per staff member — doctors, consultants, telesales, direct sales, technicians and assistants.

In-depth HR​

  • Employment contracts and staff practising certificates.
  • Shifts and work schedules, leave, overtime requests.
  • Bonuses, allowances and salary advances.
  • Flexible compensation engine — set up pay plans and pay periods the way each clinic works.

Personal workspace​

Every staff member has their own workspace to see their own work:

  • Their own appointments, customers and reminders.
  • Attendance, leave and payslips.
  • Personal revenue and commission.
  • Approval inbox — handle requests waiting for approval.

Mobile app for staff​

A mobile app lets staff work away from the computer:

  • Appointments, customers, reminders and treatment services.
  • Attendance, leave, income and payslips.
  • Overview dashboards for each area: sales, marketing, customer care, medical records, pharmacy, stock, accounting and loyalty.
  • Push notifications — for example when a reminder falls due.

There are also Zalo Mini Apps tailored to individual clinics — for customers, for affiliates, or for staff to clock in right from Zalo.

Operations, security and data​

  • Each SaaS customer's data lives in its own database, never shared with other customers.
  • Two-factor authentication, a limit on signed-in devices and an allow-list of IP addresses.
  • Activity history — a record of who did what in the system.
  • A notification centre for the whole software.
  • Initial setup for clinics just getting started.
  • Customer data import from files, and receiving data from legacy systems when a clinic moves to CluvixHealth.
  • Excel export for most reports, and print templates for payment slips, appointments, prescriptions, treatment and lab orders.
  • Scheduled automatic tasks — sending appointment reminders via Zalo, pushing notifications, syncing calendars… running in the background with no one pressing a button.

User guide​

Launch of the CluvixHealth user guide in Vietnamese and English — including this very Changelog page, and ready for AI assistants to read.

Platform​

Interface: Angular 22 + PrimeNG 22. Server: Go, upgraded as soon as each new stable Go release ships. Database: MySQL 9.7.