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General Ledger

The general ledger answers "what happened on this account this month". Pick a period, pick an account, and the software lists every posted entry with the running balance.

The General ledger screen with four filters numbered

Illustration of the General ledger screen

FilterWhat it does
1. Period pickerThe period to look at, written YYYYMM; the arrows step back and forward.
2. AccountThe account to open, e.g. 111 cash or 131 customer (patient) receivables.
3. ObjectLeave it on — Summary — for everything, or pick one customer or supplier to see their balance alone.
4. SearchRuns the lookup with the filters you set.

What it is good for​

  • Agreeing a customer's balance: account 131 with that customer in the Object box — every charge, every payment and what is left.
  • Checking a cost: open the expense account and read down the entry descriptions.
  • Chasing an odd figure on a report: when the trial balance shows an account that looks wrong, open its ledger and read the entries.
Split by object when you chase debts

Before a collection call, open ledger 131 for that customer: charges and payments sit in one table, so whatever they ask about you have the answer.