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Service / product group

A Service / product group is used to bundle services and products that share the same nature — every service declared in Service / product must pick one group, which is used for filtering and reporting.

Opening Service / product group​

  1. Go to the System configuration screen (see Configuration overview), group Clinic, click Service / product group.
  2. Faster way: type Service group into the quick search box at the top of the System configuration screen, then click the result.

Service / product group list​

Service/product group list with 4 numbered zones

Screenshot of the Service / product group list

#What it is
1. 4 buttons above the listExport downloads the list to a file; Import brings in many groups at once from an Excel file; Create manually declares a brand-new group; Available quickly picks several ready-made service groups by specialty — the recommended way, see the guide right below.
2. Search boxType a group name to quickly filter the list.
3. Status columnAn on/off toggle — turning it off makes the group unavailable everywhere else.
4. Buttons at the end of each rowPencil to edit, trash can to delete that group.

Bulk add service types dialog, suggested list for the Dental specialty

Screenshot of the Bulk add service types dialog

  1. Click Available.
  2. Pick the Specialty the clinic uses.
  3. Click Search — the suggested service groups for that specialty appear, all pre-checked.
  4. Uncheck any groups you don't need, or use Select all at the top to check/uncheck everything at once.
  5. Click Add (with the selected count) to create every checked group in a single click.

Way 2: Create manually​

Only use this when the service group you need is not in the ready-made list from Way 1.

Create service group dialog

Screenshot of the Create service group dialog

FieldWhat to enter
Service Group (required)The group's name
YouTube video linkAn intro video for this service group, if you have one
DescriptionA short explanation
ContentThe full content, supports text formatting and inline images
VisibleTurn off to hide this group from selection lists, without deleting its data
ImageThe group's avatar image — accepts JPG, PNG, JPEG, up to 10 MB