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Getting to Know the Interface

This page shows what each button on the screen does before you start real work. Every module in CluvixHealth uses the same layout, so once you know it you can find your way everywhere.

The module screen​

Right after you sign in, the software opens the module screen.

Module screen with a tile for each module

Module screen

  • Each tile is a module: icon, name and a short description. Some tiles carry a red HOT badge.
  • Click a tile to open that module.
  • The screen only shows the modules your account is allowed to use. Different people seeing different tiles is normal.
  • What each module does: see the module list.

The top bar​

Inside a module, the blue-purple bar at the top is always visible, whatever screen you are on.

Top bar with 10 numbered buttons

Top bar

The numbers in the picture match the table:

No.ButtonWhat it is for
1LogoGo back to the module screen.
2Round yellow arrow buttonCollapse or reopen the left menu to make room for tables.
3Magnifier — Search customer (patient)Find a customer quickly from any screen without opening the customer list.
4Person with a plus sign — Add customerOpen the new customer form straight away. Shortcut: Alt + C (Windows) or ⌘ + Ctrl + C (Mac).
5Two chat bubbles — Internal chatOpen chat with colleagues. See Internal chat.
6Checkbox — Pending my approvalItems waiting for your approval (leave, overtime…). A red number means something is still pending.
7Grid — System modulesSwitch to another module without going back to the module screen.
8GearOpens the Settings panel: interface colors, Light/Dark mode and menu type. Changes here only affect how the software looks on your computer, not any data.
9Bell — NotificationNotifications sent to you. See Notifications below.
10Avatar — My accountThe account menu. See Account menu below.

Some buttons only appear if your account has the matching permission, so your bar may have fewer buttons than the picture. If your account has no profile picture yet, button 10 shows an empty image icon — set one in Update Personal Info.

The left menu​

The left menu holds the screens of the module you have open. Each module has its own menu: in CRM you only see the CRM menu.

CRM left menu with a group name and the open screen numbered

Left menu

  1. Group name — small capital letters such as APPOINTMENT, CUSTOMER (PATIENT). Click the group name (or the arrow next to it) to collapse or reopen the whole group and keep the menu short.
  2. Screen — the lines under a group name; click to open. The open screen has a light purple background.

At the bottom of the menu are your avatar, name and role.

Name and role block at the bottom of the left menu

Name block at the bottom of the menu

Click this block for another account menu, which includes Logged-in devices and Two-factor auth — these two items are not in the avatar menu in the top bar.

Just below the top bar is a breadcrumb showing where you are, e.g. 🏠 > Appointment > Appointment list.

Breadcrumb just below the top bar

Breadcrumb

Click the house icon or any step in it to go back to that screen.

Notifications​

Click the bell (button 9 in the top bar) to open the notification list. The red number on the bell is the number of unread notifications.

  • Click a notification to jump to the related place. It is marked as read automatically.
  • Mark all as read clears the red number once you have looked through them.
  • Notifications tagged Internal come from an internal discussion on a record; clicking opens the chat.
  • The time on the right: today shows hour:minute, yesterday shows Yesterday, older ones show day/month.
  • Nothing there: No notifications yet.

Account menu​

Click your avatar in the top-right corner (button 10).

Account menu open with numbered items

Account menu

No.ItemWhat it is for
1My workspaceYour own work page: my appointments, my customers (patients), tasks, revenue and commission for your role.
2Update profileEdit your name, phone, avatar… See Update Personal Info.
3Change passwordSee Change Password.
4Switch brand or branchMove to another clinic/branch. See Switch Brand.
5Switch languageChange the display language. Saved to your account, so it follows you to other computers.
6Clear cacheOnly the Board of Directors sees this. Not for fixing problems yourself — see When the Software Looks Wrong.
7Software infoOpens the Cluvix Solutions website in a new tab.
8HistoryOnly shown to people with permission.
9LogoutSigns out immediately, without asking.
Shared reception computer

Click Logout at the end of your shift before leaving the computer. Signing out clears the data loaded on that computer; the next shift signs in with their own account.