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Mentioning a Colleague

In a busy channel messages scroll away fast. Type @ to call somebody by name — they get their own notification instead of hoping they scroll back.

The suggestion list after typing @ with three areas numbered

Illustration of the mention suggestions

OptionWho it notifies
1. @allEvery member of the channel.
2. @hereEvery member currently active — right for something that must be handled this shift.
3. The member listType a few letters to filter, then pick the person you actually want.

Three things worth knowing​

Pick the name from the list. Typing @Lan by hand and sending is just text — nobody is notified. The software warns you when it spots that.

Notifying a crowd asks for confirmation. Before a mention reaches a whole group, the software asks "notify how many people?" — you confirm, then it sends.

Mention well and the channel stays alive. A channel where everything is @all is a channel everyone mutes within a week. Use @here for this-shift work, and name the individual for one person's job.

Urgent: @here rather than @all

@here notifies only whoever is online. The night shift and people on their day off are not woken by a morning-shift job — while the job still reaches whoever is actually on duty.